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PRIVACY POLICY

      Welcome to Nymphea Perle (hereinafter referred to as "we", "us" or "our"), a high-end art silk scarf brand dedicated to integrating artistic aesthetics with daily life. We deeply value your privacy and personal data security, and we are committed to protecting the personal information you provide to us in the course of your interaction with our brand, products and services. This Privacy Policy (hereinafter referred to as "this Policy") explains in detail how we collect, use, store, share and protect your personal data, as well as your rights and ways to exercise them, in compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Personal Information Protection Law of the People's Republic of China and other relevant international and regional data protection laws and regulations.

 

     By accessing our official website, purchasing our products (including art silk scarves, matching frames, art cards, etc.), consulting our services, participating in our events or interacting with us in any other way, you acknowledge that you have read, understood and agreed to the contents of this Policy, and agree to our collection and processing of your personal data in accordance with this Policy. If you do not agree with any part of this Policy, please stop using our products and services immediately.

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1. Definitions

  • Personal Data: Refers to any information relating to an identified or identifiable natural person, including but not limited to your name, contact information, payment information, browsing records, purchase history and preference information, which can be used alone or in combination with other information to identify your identity.

  • Processing of Personal Data: Refers to any operation or set of operations performed on personal data, including collection, recording, organization, storage, adaptation, modification, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

  • You: Refers to natural persons who access, use our products and services, purchase our art silk scarves and other products, or interact with us in any other way.

 

2. Collection of Personal Data

     We only collect your personal data for legitimate, necessary and specific purposes, and will not collect irrelevant personal data. The personal data we collect is mainly obtained through your voluntary provision, and part of it is collected through your interaction with our products and services. The specific collection scope and purposes are as follows:

2.1 Personal Data You Voluntarily Provide

  • Information for Purchase and After-Sales Services: When you purchase our high-end art silk scarves, matching "Quick-Swap Frames", art cards and other products through our official website, offline boutiques or authorized channels, you need to provide your name, phone number, email address, shipping address and other contact information to complete order confirmation, delivery and after-sales services (such as return, exchange, maintenance). If you choose online payment, you may also need to provide relevant payment information (such as bank card number, third-party payment account information), which will be directly processed by our cooperative third-party payment institutions, and we will not store your complete payment card information.

  • Information for Consultation and Customization Services: When you consult our product details (such as silk material, artistic design, size specifications), customization services (such as personalized pattern customization, exclusive poem matching) or other related services through online customer service, phone, email or offline consultation, you may provide your name, contact information, customization needs and other relevant information to help us better understand your needs and provide professional services.

  • Information for Membership and Event Participation: If you choose to register as our member or participate in our art salons, designer sharing sessions, limited edition product pre-sales and other events, you may need to provide your name, contact information, date of birth, preference for art and silk scarves and other information. We will use this information to provide you with member-exclusive services, event notifications and personalized recommendations.

 

2.2 Personal Data Collected Automatically

      When you access our official website, browse our product information or use our online services, our system will automatically collect some non-identifiable personal data, which is mainly used to improve our website performance, optimize user experience and provide more accurate product recommendations, including but not limited to:

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  • Device information: Such as your device model, operating system, browser type, device unique identifier, IP address, etc.

  • Browsing and interaction information: Such as the product pages you browse, the duration of browsing, the products you add to the shopping cart, the search keywords you use, and your interaction records with our online customer service.

  • Cookie and similar technologies: We may use cookies, web beacons and other similar technologies to collect your browsing preferences and usage habits, so as to provide you with a more personalized browsing experience and avoid repeated input of information. You can adjust your browser settings to refuse cookies, but this may affect the normal use of some of our services.

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